Frequently Asked Questions

You can contact our customer support through the “Contact Us” page, via email, or by calling our support hotline available on the website.

Please check your internet connection or try accessing the website using a different browser or device. If the issue persists, contact our technical support.

Yes, we use encrypted and secure payment gateways to ensure your transaction data is protected.

After placing your order, you’ll receive a confirmation email with a tracking link. You can also log into your account and check the “My Orders” section.

Ensure your device software is up to date. Go to device settings → system → updates. If the problem continues, download the latest version from our official site.